Job Postings
Supporter Engagement Coordinator
31741 Peardonville Road, Abbotsford, British Columbia, Canada, V2T 1L2
full-time . September 8, 2025
Description
Do you love connecting with people and making them feel valued? Are you detail-oriented, compassionate, and eager to use your skills to make a global impact?
Join us at FH Canada as our Supporter Engagement Coordinator and work with our awesome supporters to support our mission to end poverty—one community at a time.
ABOUT YOU
You’re a natural people-person who loves making others feel supported and valued. With strong communication skills and a calm, empathetic approach, you know how to listen well and respond with care. You thrive in a fast-paced environment where you can balance multiple tasks while keeping an eye on the details.
You’re comfortable with technology, quick to learn new systems, and confident navigating databases, email, and digital tools. Organized and dependable, you take initiative, solve problems proactively, and keep things running smoothly—even when juggling competing priorities. Most importantly, you’re a team player with a positive outlook, eager to contribute your skills to a mission-driven organization.
THE JOB
- Be the voice of FH: Respond promptly and professionally to phone calls, emails, and other inquiries, ensuring donors feel supported and cared for.
- Keep donors connected: Provide accurate information about our programs, campaigns, and initiatives, while inviting supporters to engage in meaningful ways.
- Maintain strong records: Process donations, update supporter information, and manage data with precision and integrity.
- Support the team: Assist with administrative tasks, correspondence, mail processing, and reports to help keep operations running smoothly.
- Collaborate across FH: Work with colleagues to ensure donor information is accurate, processes are efficient, and donor experiences are consistently excellent.
WHAT YOU BRING
- 1–2 years of experience in customer service, donor relations, or administration (nonprofit experience as an asset).
- Strong communication and listening skills—you’re warm, approachable, and professional.
- Comfort with technology such as working with CRM systems, project management tools, Google Workspace, and Microsoft Office.
- High attention to detail, organizational skills, and the ability to manage multiple priorities.
- A proactive, empathetic, and team-oriented approach.
REQUIREMENTS
- Personal and professional dedication to FH Canada’s core values and comfortable working in a Christian environment.
- This full-time (37.5 hours) role is based primarily in-office (8:00-4:00). Most of your time will be spent at a desk using a computer and phone, with regular collaboration through calls and email.
WE OFFER
- A collaborative, supportive workplace where your contributions are valued
- Opportunities to grow and develop professionally.
- The chance to make a real difference every day.
- The annual salary range for this position is $50,000-$55,000.
- A full suite of additional benefits include full employer paid medical, dental, RRSP matching, and generous paid time off.
TO APPLY
If you feel you’d fit this role, please submit your resume and cover letter via our website by September 23 , 2025. In your cover letter, please include why you are interested in FH Canada, what FH Canada’s values mean to you, and a list of personal accomplishments relevant to the role.
We thank you in advance for your application; only shortlisted applicants will be contacted for an interview.
Compensation
$50,000.00 - $55,000.00 per year